Turn Up Your Time Management For More Profit With Better Job Management
Have you ever been guilty of losing sight of your next site visit, forgetting an appointment entirely until it was far too late or not arriving on time to a job?
One of the pervading stereotypes of tradespeople such as plumbers, builders, joiners and electricians is that they persistently turn up late, don’t finish jobs on time and down tools for a smoke with alarming regularity.
A survey of 1700 tradespeople carried out in 2017 found that these stereotypes were not only hugely out of date but also massively unfair:
- 51% of tradespeople say they never turn up to jobs late
- Just 16.6% of tradespeople say they’ll take a break to have a ciggie during the day
That said, stereotypes are hard to break and that same research found that:
- 11% of customers say tradespeople are lazy and leave a mess and shockingly,
- 31.21% felt that tradespeople rip off their customers given the chance
Of course, these views are outdated and unfair – not to mention inaccurate – but, it does show that good time management is absolutely critical, not just when it comes to winning over customers and creating a positive, professional impression, but for purposes of more efficient job management too.
Why Use A Job Management App To Manage Your Day?
Picture the scene: you’re on-site at a job, your phone is ringing, you’re behind schedule, you’ve run into a snag, your electrician’s called in sick, you need to go to the builder’s merchants and your diary is under a pile of paper in the van.
Typical Wednesday, right?
In some areas, such as tax, going digital is forced on you and that makes it hard to fully embrace its benefits and time-saving potential but, when you take the time to select a trades job management tool that fits your business and have support throughout its implementation, it can do a lot to lessen those daily niggles.
There are a lot of obvious advantages to job management software:
- You can quote and even take payment on the go using jobbing software
- You can get rid of stacks of paper and just access client details on your iPad
- You can get client sign off on job amends so there are no quarrels at invoice time
- You can easily record your job progress and take before and after pictures and videos
Over and above all of that though, it can help your streamline one of your most important responsibilities, one that is key to the health and wellbeing of your business, it can automatically help you manage your time better and keep your own day on track by giving you an at a glance view of your full schedule for the month.
This means you can confidently book in other jobs and maximise your working hours.
You can also use it to see your current day’s bookings and tasks, so nothing gets missed.
It can show you when you next need to be on the move, so you don’t spend longer than needed at one job and allow the next project to fall behind.
If the worst does happen and you’re running late or stuck in traffic, your job management app can even tell your customer, via an automated SMS message, that you’re delayed.
Then, once you’re back on track, send an update saying you’re on the move.
While it may live on your iPad, job management software is not statics.
It’s designed to adjust to your day, help you stay on schedule but also take steps such as updating customers when things go awry –something you may not always get around to doing when you’re rushing about, but an act that goes a long way to ensuring a happy customer.
Lisa Knaggs Hunter has spent 25 years helping small, medium and enterprise clients as a software consultant, Lisa now assists clients with software strategies, online training and one to one consultancy to improve efficiency and profitability.
Today Lisa manages the Software Buddy Team sharing her knowledge helping business just like yours overcome the trials and tribulations of managing projects and clients. Lisa also is a partner in her husband’s small trades business Service Buddy, so she work with trades, staff and job queries every day.
You can connect with Lisa on LinkedIn at https://www.linkedin.com/in/lisaknaggshunter/