Who We Help
Here at Software Buddy, we are proud to help trades and service businesses to systematise their businesses. Making it possible for them to work smarter, not harder as well as becoming more profitable and efficient.
Businesses we help include:
– Fire Safety
– Gas Engineers
– Manufacture and fit
– Mobile mechanics
– Pest Control
– Supply and Fit
– Window/door installers
– Other trades/service businesses
– Virtual Assistants
I started this system with Software Buddy’s help from the beginning, as I wanted to progress my business in a professional manner with a paperless and automated system to impress customers. They really showed me how to get the best out of it and changed how I do things for the better, it’s all quicker, easier than the old manual way, I’m so glad I changed.
Jason Hunter, Service Buddy
Super helpful and VERY patient! Lisa at Software Buddy has helped transform our business through ServiceM8 training. After years of paper diaries, we decided it was time to move to a more automated, paperless system and so chose ServiceM8. However, I very nearly gave up with it halfway through the free trial after becoming stuck (and irritated) on how to do a couple of things. I found the number for Software Buddy and was relieved to speak to a human who gave immediate advice which answered my question within minutes!
Upon Lisa’s advice , I went back to basics, set up my ServiceM8 account from scratch but this time following a series of Software Buddy videos which talked me through the whole process, from first customer enquiry all the way through to invoicing and recording payment. I’m so glad I stuck with it as ServiceM8 is exactly what I was looking for and our engineers think it’s great too. It’s easy when you know how but not sure I would have got to this point if it wasn’t for Lisa, so thank you again!
David and Amy, Gas Angel Heating (Newcastle upon Tyne)
“The customer journey and customer experience are driving factors in business success today. So, you’ll need to think about how your business processes cater to your customer’s needs and set expectations.”
Lisa Knaggs Hunter, Software Buddy Founder