how to improve customer service

The Software Buddy Guide To Finding The Right Job Management System for Trades or Service Businesses.

A quick Google search for a job management system for trades and service businesses can turn up loads of recommendations. Great, this means you have lots of choices. But how do you decide which system is right for you?  How To Choose The Right Job Management System for Trades or Service Businesses. To help you …

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How To Start Systemising Your Trades Business Training

How To Start Systemising Your Trades Business Workshop with Lisa Knaggs Hunter and Becky Stevenson

Join the first How To Systemising Your Trades Business workshop hosted by Lisa Knaggs Hunter and Becky Stevenson. When: Thursday 5th September 9.30am -12.00pm in Sheffield or 1.00pm – 4.00pm in Cleckheaton Where: Titan Business Centre Cleckheaton or The Burton Street Foundation Sheffield Information in this PostAbout the workshop:About your hosts:Lisa Knaggs Hunter:Becky Stevenson: About …

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What are the best practices for digital transformation? 

Before starting on your digital transformation journey there are some best practices to consider that can make improve efficiency. Information in this PostLead from the frontCustomer experienceDecide on how to measure successSet expectations for changeAlign and evaluate your business processesAudit your dataCustomer expectationsHire smart and invest in ongoing trainingCommunicationStrive for continuous improvement Lead from the …

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Comparing The ServiceM8 Software Consultancy Marketplace

Comparing The ServiceM8 Software Consultancy Marketplace – Software Buddy

Comparing The ServiceM8 Software Consultancy Marketplace Today, we have so many software systems available to us. Systems for choosing your accountancy software, marketing automation, HR systems and even job management software. This also means that there are a growing number of consultants who can help you to manage these software systems. Not just here in …

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Comparing Software Buddy to The Marketplace – Software Buddy

Comparing Software Buddy to The Marketplace In this article, we are going to talk about the topic of competition and especially how we, as Software Buddy compare in the software consultancy marketplace. After all, we have to be realistic and whilst we have an extensive range of skills, there may be some cases where either …

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ServiceM8 versus the Competition

ServiceM8 Versus The Competition – Software Buddy

ServiceM8 Versus The Competition In this article, we're going to be looking at serviceM8 and how it compares in the marketplace. With so many options in job management software available in the marketplace, it can sometimes be a little bit confusing about which system is right for you. So we've provided this unbiased view to …

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Software Buddy Success Stories – Software Buddy

Software Buddy - Yorkshire Gas - Case Study In this section of the article we will cover another success story where Software Buddy helped Yorkshire Gas to improve job visibility, management and to streamline their workflow. Success Stories - Yorkshire Gas from Lisa Knaggs Hunter on Vimeo. Yorkshire Gas - Case Study - The Scenario: …

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Job Management Software For The Mobile Workforce

Job Management Software For The Mobile Workforce – Software Buddy

Job Management Software For The Mobile Workforce When looking at software, especially job management software, what should mobile workforce software cover? It’s a critical point to ensure you are employing the right software as you would a skilled employee, treat it no differently. There are functions it just needs to do and without compromise. Job …

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