Lisa Knaggs

digital transformation

Digital Transformation and Your Small Business – Why Bother? – Software Buddy

Digital Transformation and Your Small Business - Why Bother? If the idea of digital transformation seems a little bit daunting to you and your business - causing months of disruption and costing a fortune. Software Buddy are here to tell you that it doesn’t have to be this way. When you break it down, all …

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Team Training

Why Is Team Training So Important For Trades Businesses? – Software Buddy

Why Is Team Training So Important For Trades Businesses? - Software Buddy If you’ve ever worked in a trades business, you’ll understand that team training is not a one-off endeavour. It’s an ongoing thing that needs to be maintained throughout your career. New technologies are always entering the market, and best practice is changing all …

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mobile workforce management

3 Reasons You Should Be Using Mobile Workforce Management – Software Buddy

3 Reasons You Should Be Using Mobile Workforce Management - Software Buddy It’s an undeniable fact that mobile workforce management via apps now plays a crucial role in our everyday lives, both at home and at work. Whether we’re doing our shopping online, checking the traffic on our commute or communicating with colleagues through social media, …

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Business Communication

The Importance of High Levels of Business Communication – Software Buddy

The Importance of High Levels of Business Communication - Software Buddy High levels of Business Communication plays a key role in every area of our lives. Whether we are employees working in a team, or serving customers, communication is key to happier employees and customers. When running a business, good communication is the glue that …

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reputation management

Reputation Management: The Do’s and Don’ts For Tradesmen – Software Buddy

Reputation Management: The Do’s And Don’ts For Tradesmen - Software Buddy In the trades business, reputation management is everything. This is no new phenomenon – even in the days before the internet, tradesmen built their businesses based on word-of-mouth recommendations and repeat custom from satisfied clients. Now, with every job a tradesman undertakes open to …

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Job Management Software

Scale Your Trades Business With Job Management Software – Software Buddy

Scale Your Trades Business With Job Management Software - Software Buddy The need for job management software is absolutely essential if you are to scale and grow profitably. If you’ve ever worked as part of a trades business, you’ll understand just how important it is to stick to a job schedule -  especially if you’re …

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how to improve customer service

How To Improve Customer Service with Technology – Software Buddy

How To Improve Customer Service with Technology - Software Buddy The challenges we have as business owners on cracking the 'How to improve customer service' coupled with the old saying of ' ‘The customer is always right’. Well, for those working in trades businesses, it’s doubly so. With word-of-mouth referrals and recommendations still an essential …

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pricing strategies

How to Get Pricing Strategies, Invoicing & Payments Right For Your Trades Business – Software Buddy

What's Right For You Ask any successful tradesmen about pricing strategies and they’ll all tell you the same thing: the single most important element of running your own trades business is your bottom line. Sure, building a great reputation is essential, and having a clear business strategy is key – but at the end of …

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workflow software

How Systemising Workflows Can Help Grow Your Trades Business – Software Buddy

How Systemising Workflow Software Can Help Grow Your Trades Business    Starting a trades business can be challenging at the best of times but this is especially true without having any workflow software in place. From getting to grips with running your own company to managing to stay ahead of the competition, it can sometimes …

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